Job Summary:

iQor is seeking a Sales Development Representative to support our new logo services portfolio. You will be involved in the end-to-end sales process directly identifying sales pursuits, driving tactical and strategic elements of the sales process on multimillion-dollar customer experience and customer acquisition outsourcing engagements. These activities span prospect research, account mapping, solution planning, value proposition development, lead generation/qualification and client relationship management. You will drive internal teams to collaborate and rally around the development of innovative solutions while meeting or exceeding identified sales targets. This person must thrive in an ever-changing environment. This position will report to the head of Outbound Demand Generation and will collaborate with sales, the marketing team and key leadership across the organization to ensure success.

Responsibilities:

• Drive outbound calls, emails and direct mail to maintain and expand relationships/market share with new customers

• Manage outbound/inbound leads to qualify for sales

• Function as an demand generation inside sales lead, partnering with outside sales and/or the channel (as applicable) and both strategy and execution

• Consultative solution-selling, providing solutions to complex client issues that drive mutually positive business outcomes

• Generate leads and cultivate relationships with decision makers in client organizations to secure new business, new client accounts and maximize the value delivered by xxxxx services

• Qualifying leads to established criteria including, solution interest, decision influence, deal scale, buying cycle, etc.

• Develop trusted advisor capabilities by demonstrating a deep understanding of account business drivers, organizational imperatives, customer experience and acquisition challenges, and offer solutions utilizing persuasive win themes and effective sales strategies

• Maintain strong knowledge of competitive, vertical and industry trends, and CX value propositions

• Shepherd all client wins ensuring a smooth transition into Operations, act as a steward for good business and grow the client relationship by ensuring flawless execution

Skills Requirements:

• 3-5 years of experience in prospecting enterprise call center projects.

• Familiarity with Salesforce, Hubspot, Demandbase and LinkedIn are preferred.

Education Requirements:

Bachelor's Degree, First Degree, Trade/Vocational School certificate or Equivalent required.

Physical Requirements:

Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Type and/or sit for extended periods of time.